ClickUp has redesigned its productivity platform and released new AI assistant capabilities in an effort to create a one-stop shop for customers.
The company said the core of this release was made possible thanks to its acquisition of Qatalog, an enterprise search startup that has raised more than $29.5 million from backers including Salesforce Ventures, Aomico, Prototype Capital, Mosaic Ventures, Tiny VC, and Possible Ventures.
ClickUp releases two types of AI agents with the 4.0 release. The first is the agent present in every communication channel. The agent is designed to actively search for questions that users may have asked and attempt to answer them using internally stored knowledge as well as external sources such as Google Drive, OneDrive, Figma, and Gmail.
The other assistant, called Brain, is a more general-purpose assistant that can perform tasks like generating ideas and scheduling meetings based on teammates’ availability, as well as adding comments under tasks and creating new comments. You can also access web and other integrated tools to analyze and draft reports. Like many other AI assistants, Brain resides in the sidebar and can be accessed from anywhere in the ClickUp interface.
The a16z-backed productivity company said the new release allows users to easily switch between tasks, documents, and communications. With ClickUp 4.0, you can see the timeline of your internal forums, switch between different communication channels, and see your tasks from options in the sidebar.
ClickUp is looking to better compete with the likes of Notion, Slack and Microsoft Teams by offering calendars, communications, documents, enterprise search and task tracking in one product.
The startup has been trying to bring its communications on par with the likes of Slack and Teams. Last year, the company launched an AI-powered summarization feature and internal live video and voice calls called Syncups. We now have a Syncup button on every channel, allowing our AI note taker to record these live video calls, transcribe them, and send notes to everyone.
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The company’s calendar tool can now automatically adjust meetings and tasks by checking meeting spreads and marking certain tasks as a priority. ClickUp also displays an Internet-style team dashboard where leaders can see a variety of updates from different channels, see team analytics on work progress, and see who is on vacation this week.
“Eight years ago, when we started, our vision and strategy was to replace all work software. The strategy to do that was to build a flexible data model platform that could be used for essentially anything, and software primitives like spreadsheets, tables, documents, tasks, etc.,” ClickUp CEO Zeb Evans told TechCrunch by phone. “In the age of AI, the need for AI is even greater because you can’t really visualize things with AI within a chat interface.”
Evans said ClickUp has seen significant momentum in recent years, with annual recurring revenue exceeding $300 million. He said that with this growth rate, the company plans to go public within two years. To date, ClickUp has raised more than $537 million from investors including a16z, Tiger Global, Craft Ventures, and Lightspeed, according to Crunchbase data.
