Cybercriminal has deceived Cisco representatives to grant access to steal Cisco users’ identity, the company said Tuesday.
Cisco said it found the violation on July 24th and condemned the incident involving voice phishing or “Vishing” calls. Hackers accessed and exported “subset of basic profile information” from a database of third-party cloud-based customer relationship management (CRM) systems, according to the company’s disclosure.
Cisco said the stolen data includes the customer’s “name, organization name, address, Cisco assigned user ID, email address, phone number and account-related metadata,” including the account creation date.
The networking tech giant did not specify the number of Cisco.com users affected by the violation. When contacted by email, Cisco spokesman Karo Halpin said.
As Bleeding Computer noted, the violation could be another violation of a series of attacks targeting Salesforce data from companies, including US insurance giant Allianz Life, luxury retailer Tiffany & Company, and Australian airline Qantas.
According to Cloud Giant, Cisco is a known customer of Salesforce.
This story has been updated to include answers from Cisco.
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